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Privacy Policy

The information we learn from our customers helps us to expand and configure the Websites and the services we offer. We gather the following types of information:

What information do we collect about our customers?

Information that you give us. We receive and store any information you enter on our Website or provide in any other way (eg by telephone). These may include information you provide when you sign up as a member, when you trade, search, contact customer service, or participate in contests, offers, surveys, forums, content submissions, discussions, bulletin boards, discussion groups, requests for suggestions or other aspects or services offered by us. Therefore, you may provide us with information such as your name, address and telephone numbers, credit / debit numbers, card expiration date and other billing information, people to whom purchases have been sent, including addresses and telephone numbers, friends names and email addresses.

Automatic information. We receive and store certain types of information automatically when you trade with us. For example, like most Websites, we use small text files called “cookies” and collect certain types of information when your web browser approaches joyshoes.gr. This information is collected and analyzed on a personal and aggregate basis, and this may include the Uniform Resource Locator (“URL”) of the Website you just visited, which URL you will go to next, which browser you use, and your network address (“IP Address”). Other examples of automated information we may collect are your shopping history, products you have seen or searched for, visits to certain pages, web page interaction information, and the phone number you used to call our number. We connect the information we store in cookies with personally identifiable information that you submit while you are on our website.

Information provided by third parties. We may collect some customer information from third parties. These may include up-to-date delivery or address information from carriers.

Do we use cookies?

joyshoes.gr uses “cookies”, which provide non-personally identifiable information to us about visitors to the Website. In addition to the URLs and network addresses (IPs) of our visitors, cookies may collect the date and time of all visits to our Website. We can also locate the pages of our Website that users have seen during their visit or the search terms entered on our Website by that visitor. This helps us track the number of visitors to our websites and allows us to estimate the areas that are of most interest to our visitors. We use a third party tracking service, which uses cookies and other technologies to track non-personally identifiable information about visitors to our website as a whole. This information is analyzed periodically and used to get a broader picture of how to use our website. We may share non-personally identifiable information gathered from the use of cookies with our advertisers and / or business partners in order to make our Website as user-friendly as possible. Also, some of our business partners (for example, advertisers) use cookies on our website. We have no access to or control over these cookies. This privacy statement covers the use of cookies only by joyshoes.gr and does not cover the use of cookies by any advertisers.
Third party vendors, including Google, may display the Company’s ads on Web sites.
Third-party vendors, including Google, may use cookies to display ads based on previous
user visit to the Company’s website.
Users can opt out of such use of cookies by Google, here.

How do we use the information we collect? Do we share the information we receive?

Information is an important part of our job. We use the information we collect from the Websites to contact you, process your orders, provide an improved and more personalized interactive shopping experience, facilitate your transactions with our third-party trading partners, and inform you of offers and discounts. For example, you can expect to receive a welcome email to confirm your username and password, we will contact you to answer your questions, to provide the services you request and to manage your account. We also send service related announcements on occasions such as when we need to temporarily suspend the operation of our website for maintenance. We will also send you promotional emails occasionally. Generally you can not refuse to receive communications regarding services that are not of an advertising nature. If you do not wish to receive them you have the option to terminate your account. However, you can refuse the receipt of direct advertising communications from us by following the deletion instructions in each announcement from this Website or by sending us a relevant email at info@joyshoes.gr. We share customer data with third parties only as follows:

Reviews / Share / Testimonials. If you review a product on our website, your review can be posted on joyshoes.gr. as well as in a network of partners who share ratings with other market communities. When we request or receive customer reviews or comments, we acknowledge that we may post their first name along with all or part of their review on the Website, unless otherwise noted, following the instructions we provide.
When you use the Share it service to post on social networking sites or to inform your friends about our site, the information is collected by a third party website to facilitate your posting. The Share service allows you to enter your friend’s email address and / or import email contacts from various email service providers. When entering email addresses, you must manually click on each email address to which you want to send a communication. Please note that the privacy policies of these third party websites govern the collection and use of the information collected on these websites. Be aware that any personally identifiable information you submit may be read, collected or used by other users of these forums, and could be used to send you unwanted messages. We are not responsible for the personally identifiable information you choose to submit to these forums. When we request or receive customer testimonials or comments, we acknowledge that we may post their first name along with all or part of their testimonial on the Website, unless otherwise informed by following the instructions we provide.

Merger / Sale. In the event that joyshoes.gr, all, or virtually all of its respective assets or a line of companies of joyshoes.gr, is acquired, the personally identifiable information of our members may be one of the items transferred. We will notify the users of the Website of such a change in ownership or transfer of assets by posting a notice on the Website. In this case the buyer will be expressly bound by the provisions on personal data of this contract.

Protection of joyshoes.gr. We disclose account information and other personal information when appropriate for compliance with the law or when requested to do so by law by a judicial, administrative or other authority.

How secure is the personal information we collect?

We have taken precautionary measures, including the development of technology resources and the use of firewalls, systems and procedures to protect the security of your personal information. While no security system is completely infallible, we are constantly reviewing and updating our security technology to protect your personal data. When you open an account with joyshoes.gr, you are given a password with which you have access and you secure your account and account details. Although we have taken these precautions, you are responsible for maintaining the confidentiality of your password, which should not be disclosed to you. Make sure you are logged out when you stop using a shared computer.

Links

joyshoes.gr contains links to other websites. We have no control over the content, policies or actions of these websites, even if you are offered services on these websites because you have created an account with joyshoes.gr. We are not responsible for the privacy practices or the content of these websites. We encourage you to be aware when you leave our website and read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies only to the information collected from our Website.

Minors

You must be 18 years old to become a member of joyshoes.gr. We do not collect information from minors.

Change your personal information

You may view, change or correct your personally identifiable information at any time by accessing your account information on the Website or by contacting us at the following contact details. You are responsible for maintaining the accuracy and completeness of your personal and other information, including your e-mail address, and we encourage you to review your information regularly to ensure that it is accurate and complete.

Terms of Use, Disclosures and Reviews

If you choose to visit joyshoes.gr and / or use the services of joyshoes.gr, your visit and / or any dispute regarding the protection of personal data will be subject to this Privacy Statement and our Terms of Use as well as in the Account Agreement (if you are a member), including the restriction on any compensation, the application of Greek law and the subordination of any disputes to the Greek Courts. If you have any concerns about the protection of personal data at joyshoes.gr, please contact us. Our Privacy Statement, Terms of Use and other terms and conditions are subject to change. In the event of a change, the revised policies or terms and conditions will be posted directly on our Website. You should check the Website frequently to see recent changes. If we make any significant changes to this policy, we will notify you here, by email, or by posting a notice on our homepage. Unless otherwise stated, our current Privacy Policy applies to all information we hold about you.

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